Terms of service

Terms of Service

Last updated: September 2025

Welcome to Jefferson Brass Company. These Terms of Service (“Terms”) govern your use of our website, online store, and services. By visiting our site or making a purchase, you agree to these Terms. Please read them carefully before using our site.

1. Overview

Jefferson Brass Company (“we,” “us,” “our”) provides this website and online store, hosted on Shopify, for your personal use and shopping convenience. By accessing or using our site, you agree to follow these Terms and all applicable laws.

2. Eligibility

By using this site, you represent that you are at least the age of majority in your state or province of residence. If you are under 18, you may use our site only with parental or guardian consent.

3. Use of Our Site

You agree not to misuse our website or services. This includes:

  • Using our site for unlawful purposes.

  • Attempting to disrupt, hack, or introduce malicious code.

  • Copying, reselling, or exploiting our content or services without written permission.

Violation of these rules may result in suspension or termination of your access.

4. Products, Pricing & Availability

  • All products are subject to availability.

  • Prices are shown in U.S. dollars and may change without notice.

  • We reserve the right to limit quantities, refuse orders, or cancel purchases that appear fraudulent, unauthorized, or intended for resale.

  • We strive for accuracy but cannot guarantee that product descriptions, photography, or pricing will always be error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly.

5. Orders & Billing

When you place an order, you agree to provide complete and accurate information. We may cancel or refuse any order if:

  • Payment is not authorized or processed.

  • Shipping details are incomplete or inaccurate.

  • We detect suspicious or fraudulent activity.

You are responsible for keeping your account details (including billing and shipping information) up to date.

6. Shipping & Returns

Our Shipping & Returns Policy (posted separately) governs shipping timelines, delivery, exchanges, and returns. Please review it before purchasing.

7. Third-Party Services

Our website integrates with Shopify, Klaviyo (email marketing), Google Analytics, and other trusted providers. By using our site, you acknowledge that these third parties may process your information in accordance with their own policies. We are not responsible for their practices.

8. Intellectual Property

All images, text, product designs, and branding on this site are the property of Jefferson Brass Company and may not be copied, reproduced, or used without written permission.

9. Customer Content & Feedback

If you send us comments, testimonials, reviews, photos, or ideas, you grant us the right to use them (with or without attribution) in marketing, communications, or operations, without obligation to compensate you.

10. Prohibited Uses

You may not use this site to:

  • Break the law or infringe on intellectual property.

  • Harass, abuse, or harm others.

  • Spread spam, malware, or misleading information.

  • Circumvent or disable our security measures.

11. Disclaimers

  • Our site and products are provided “as is” and “as available.”

  • We make reasonable efforts to ensure accuracy but do not guarantee uninterrupted, error-free, or flawless service.

  • Colors, finishes, and product details may vary slightly due to natural materials and digital displays.

12. Limitation of Liability

To the fullest extent permitted by law, Jefferson Brass Company shall not be liable for indirect, incidental, or consequential damages, including lost profits or data, arising from use of our site or products. Our total liability for any claim will not exceed the amount paid for the product in question.

13. Indemnification

You agree to indemnify and hold harmless Jefferson Brass Company, its affiliates, employees, and partners from any claim or demand (including legal fees) arising from your misuse of our site or violation of these Terms.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the Commonwealth of Virginia, United States.

15. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, with the updated date shown above. Continued use of our site after changes constitutes acceptance.

16. Contact Us

For questions about these Terms, please contact:

Jefferson Brass Company
1005 Spring Hill Road
McLean, VA 22102-1331
Phone: (703) 821-8222 (Mon–Fri, 9am–5pm EST)
Email: service@jeffersonbrass.com

✨ Jefferson Brass Company – timeless brass pieces, lasting trust.