Privacy Policy
Privacy Policy
At Jefferson Brass Company, your trust is paramount. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or shop with us. By using our site, you agree to the practices described below.
Information We Collect
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Personal details you provide: name, billing/shipping address, email, and phone number.
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Payment details (processed securely by Shopify’s PCI-DSS compliant gateways; we never store full credit card information).
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Order details including items purchased, order history, and preferences.
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Browsing details such as IP address, browser type, device type, and site interactions.
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Marketing preferences (if you subscribe to our emails).
How We Use Your Information
We use your information to:
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Process and fulfill orders, returns, and customer service requests.
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Communicate with you about your purchase and account.
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Send marketing emails (if you have opted in).
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Improve our website, collections, and shopping experience.
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Comply with legal obligations.
Marketing & Communications
If you choose to subscribe, we may send you updates about new collections, seasonal pieces, and Jefferson Brass news. We use Klaviyo for email marketing, which helps us tailor messages based on your interactions. You may unsubscribe at any time by clicking “unsubscribe” in any email or contacting us directly.
Cookies & Tracking
We use cookies and similar technologies to:
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Keep your cart active and save preferences.
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Analyze traffic with tools such as Google Analytics.
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Measure the effectiveness of campaigns (e.g., Klaviyo, Meta Ads, Pinterest).
When you first visit our site, you’ll see a cookie banner giving you the choice to accept or manage preferences. You can also control cookies through your browser settings.
Third-Party Services
We only share your data with trusted providers as needed to run our business:
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Shopify (website hosting and checkout).
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Payment processors (Visa, Mastercard, AmEx, PayPal, Shop Pay).
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Shipping carriers (UPS, USPS, FedEx).
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Analytics and marketing providers (Klaviyo, Google, Meta).
Each provider has its own privacy policy, which governs how they handle your information.
Data Retention
We keep your personal data only as long as necessary to fulfill the purposes described above. For example, we retain order records for tax and legal compliance, but we delete inactive marketing contacts after 24 months.
Your Rights
Depending on your location (including the EU, UK, and California), you may have the right to:
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Access the personal information we hold about you.
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Request corrections or updates.
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Request deletion of your data.
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Opt out of marketing communications.
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Restrict or object to certain types of processing.
To exercise your rights, please contact us at service@jeffersonbrass.com.
Children’s Privacy
Our website is not directed toward children under 13. We do not knowingly collect personal information from minors. If we learn that we have done so, we will promptly delete it.
Security
We follow industry best practices to protect your data. All payment information is encrypted and handled through secure channels (SSL and AES-256). While no online system is 100% secure, we take all reasonable measures to safeguard your information.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted here, with the “last updated” date at the top. If changes are significant, we will notify you via email.
Contact Us
If you have any questions, requests, or concerns about your personal information, please reach out:
Jefferson Brass Company
1005 Spring Hill Road
McLean, VA 22102-1331
Phone: (703) 821-8222 (Mon–Fri, 9am–5pm EST)
Email: service@jeffersonbrass.com
✨ Jefferson Brass Company – timeless brass pieces, lasting trust.
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