Jefferson Brass Company Privacy Policy and Safety Notice

Jefferson Brass Company shares your concerns about the protection of your personal information online. This Privacy Policy (“Policy”) describes our practices regarding the collection and use of information through our website, www.jeffersonbrass.com (the “Site”). By using the Site or obtaining any product through this Site, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the Site.

We may occasionally update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page.

information collection

Jefferson Brass collects two types of information during your visits to our Site. First, we collect non-personally identifiable information. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links were “clicked.” Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site.

We also use “cookies” and other tracking technologies to collect non-personally identifiable information regarding you. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Cookies make it possible for us to recognize your browser when you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site.

Second, we collect personally identifiable information. In general, our Site uses an order form, a registration form and a catalog request form so that you can request information and products from us. These forms require that you provide us with personally identifiable information (such as your name, email address, physical address, telephone number, and credit card number).

Further, where you use the Site to purchase a product as a gift or use our gift reminder service, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient.

non-personally identifiable information

Jefferson Brass uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site.

personally identifiable information

Jefferson Brass uses personally identifiable information collected from you to complete transactions initiated by you (such as the sale and delivery of products). Your personally identifiable information is also used to get in touch with you when necessary. We may also use personally identifiable information to contact you to make sure you are satisfied with our products or to find out how we can serve you better. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products.

You may, from time to time, receive information from us regarding new features, new products and special offers we think you'll find valuable. If you'd like to opt out of receiving future mailings from Jefferson Brass please follow the procedure outlined in the Choice/Opt out section below.

security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

gift recipients

As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients and remind you of upcoming gift-giving occasions. We do not sell or rent any personally identifiable information that you provide to us regarding such persons, but gift recipients may, from time to time, receive offers from us regarding new features, new products and special offers we think they will find of interest. Also we may send marketing offers to gift recipients on behalf of ourselves and our business partners. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related mailings from us.

third party websites

Emails from Jefferson Brass or its business partners, and the Site itself, may contain links to other Internet websites. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites.

Third-Party Web Beacons

We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

choice/opt out

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

quality customer experience

Jefferson Brass is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. If you have a complaint or compliment, you can send us an email or contacting our customer care department toll-free at 1-877-822-7277 Monday through Friday from 9am-6pm EST.